Sony SCD-XA333ES liest keine SACD

Hallo und guten Tag

ich habe in Brittanien bei einem Händler obiges Gerät gekauft .
Leider funktionieren keinerlei SACDs .
Es erscheint die Meldung : NOT HYBRID und NOT SACD.
CD werden ohne Probleme abgespielt.

Dem Händler habe ich darauf hingewiesen, worauf er mir mitteilte, dass er seit vierzig Jahren im Geschäft tätig sei und alle SACDs bei ihm funktionierten.
Ich gebe hier mal die Korrespondenzen wieder wieder.

Ihre vorherige Nachricht
Hello and good day!
Thanks for the fast shipping . The Sony SCD-XA333ES arrived undamaged.
After I put the player into operation after the intended warm-up phase, I found that it was not reading SACD.
I bought the original Sony RM-SX700 remote control to rule out all possible errors.
The following message appears: Not SACD and Not Hybrid.
After testing all of my SACDs, I come to the conclusion that the laser for the SACD layer must be defective.
A new original replacement laser costs 299 euros ...
He reads CDs without problems.
What do you suggest as a solution?
Would you consider a discount or would you like to take the device back and refund me the full price?
Thank you for your reponse.

Yours sincerely
******

Hier die Antwort :
ro*******:
Dear Sir

I have been in business with these type of items for nearly 40 years now & when i put in a listing that goods are thoroughly tested & fully working that is what they are.

We have many SACD's and they all worked perfectly with this unit, please send photo's ( back & front of what you are attempting to use.

It may be that you have placed a dirty SACD in the unit & the laser now needs a clean, other than that there is nothing wrong with this laser

If it it saying no SACD then you are not using the correct items for the unit

Regards
Diane

Wieder ich :

Hello Diane,

I have no doubt that they have tested the device, but the fact is that the player does not play any SACD!
The configuration has been selected accordingly, a professional 5.1. Cable is also connected and the correct 5.1CH INPUT input has been selected on the amplifier.
Now I do not know whether the SACDs here in Germany use a different regional code, so the player only works with SACD from Great Britain.
On my other SACD player, a Sony DVP-NS999 QS, all SACD work correctly.
Now that I have already bought the original remote control and therefore could not find a solution, I would have to have a new laser installed to see whether the device works as intended.
I'm not trying to bargain the price down!
My and your reviews on EBAY prove that we are beyond any doubt about our loyalty.
If we cannot find a solution to the problem, I will have to send the player back with a heavy heart.

Best regards

******

Neue Nachricht von: ro*******

You have show 1 single picture of hybrid sacd disc.

For starters it is a well known fact that most top end sacd players will not play them.

I have already told you, this deck was fully tested (by me)

It was tested with several different sacd discs (in both 2 channel & 5.1 channel modes)

The fact that the display states not sacd really should tell you that the issue is with your disc.

This is a high end deck, that is set up to get the very best out of a disc, hybrid discs are exactly that, not a true sacd disc & not a true cd disc.

Sure, in many cheap & chearfull decks, for example your Sony DVP-NS999 QS (which is in all honesty a dvd player that can play sacd discs) they will play, the laser in that deck is a compromise that reads several types of discs well but not to anywhere near the standard that this deck will do.

Please do not keep on about a laser issue, it does NOT have any issues whatsoever.

Use the correct sacd discs (not hybrid discs) & it will play & work as it should do.

Antworten

"Hello Diane,
that's exactly what I wanted - a high-end SACD player, and then the disappointment that he can't read my disc ...
I was never really happy with the DVP-NS900V. In his day he was a good DVD player with an SACD option.
I just tested another SACD and it works great. However, as you like - once as SACD and then it only runs as a CD.
I don't doubt their sincerity or their competence. But just the fact that he only plays the same SACD every now and then shows me that the drive does not always work as it should.
Best regards"

Und hier die abschliessende Antwort ihrerseits :

"Please STOP attempting to calim that the laser (drive as you now call it) has any issues!

It does not.

If you wish to return it, then do so.

I will not be giving any form of discount to you.

The item is 100% as listed, you are not using the correct discs.

Another thing, if it reads a sacd disc, it is impossible for it to then read the same disc as a standard cd disc.

Please advise if you wish to return it to us."

Der Player hat mich 550,- Euro gekostet.
Günstigster Kandidat bei Ebay wäre 900,- Euro.
Wobei ich nicht weiss, ober er nicht auch demnächst dasselbe Problem hat..
Meine Fragen wären :
Lohnt sich der Einbau eines neuen Lasers ?
Oder soll ich die Finger davon lassen und den Player zurücksenden ?
Diese Player gibt`s leider nicht mehr sehr häufig ....
Dankeschön für eure Vorschläge

Gruß Pier

edit beitrag etwas entwirrt und vollständige Realnamen entfernt

Hallo ES,

dankeschön für den Link
und schöne Ostern euch allen im fleißigen Forum !

Beste Grüße
Pier